Learning the intricacies of logistics and transportation at aerospace and manufacturing companies, the way Jose works is always characterized by “wearing many hats and deep diving on operations to optimize performance wherever possible. I love the challenge of putting the puzzle pieces together so everyone’s job can get a little better.”
Presented with the opportunity to start his own small trucking company, Jose embraced the new challenge of successfully shipping a wide variety of products for an even wider variety of people. “I love the amount of interesting people I get to work with and seeing how what we do for them is part of this much bigger picture.”
And his decade of experience as a shipper means he is driven by the philosophy of having the answers before the question can be asked. This philosophy helps Jose direct his team in the fine art of anticipating the question as though the shipment was the most important thing in the world to you.
That mindset comes from taking the time to understand more about every shipment and every customer, “because often, it may be the most important thing in the world that day or that week to a customer, and our job is to make sure we match that importance with how we work and communicate.”
This is where much of the pride at Pride Logistics can be found; valuing the people and services who make it happen. Because empowering his team to go the extra mile, to devise the best solution and not just the good enough one, and to take a personal interest in every customer and their needs are just the basics of how you treat someone.